When your car breaks down and you need to get it repaired, consider a few things first before sending your car off to a shop. You might get to a point where your car’s guts are lying around everywhere at the shop and you decide that you are not getting the kind of service you had hoped for. Or the shop may be charging you additional costs that you are not willing to pay. Consider these steps so you will know when to get a second opinion or try to avoid one.
- Ask friends and neighbors for advice. You may know a few people in your neighborhood, relatives or friends that have had car trouble before. Ask around for recommendations, because usually these people would have a garage or mechanic that they trust to handle repairs on their car. Ask for the specific problems they had with their car and the kind of service they got from a particular shop or mechanic. Get contact numbers and locations so you can call ahead or make visits to the shop. This will come in handy when you are not happy with the repairs you are getting from the shop or mechanic.
- Research the type of problem you have. A bit of knowledge about your car and the type of problem you are experiencing with it will benefit you when you bring in your car for repairs. When you have enough information you will be able to understand what the shop recommends doing to repair your vehicle, and you’ll know when they are trying to charge you for repairs you know you don’t need. If this situation happens you can just tell them you will want to think about it and go look for another shop or mechanic.
- Visit car repair shops. Try to visit other repair shops in your area to get an idea of the equipment they have and the prices they offer for their services. Sometimes looks can fool you, so don’t buy into the idea that a professional looking shop will always get you quality repairs. Do a little background check by finding out if you have family and friends that have used their services.
- Inquire about certifications. When you get to a shop, always ask for certifications and licenses so you’ll know that the repairs will be done by qualified technicians. You will be sure that these mechanics will know your type of car and the type of problem you are having with it.
Not knowing enough about how your car performs and the basic parts can be a disadvantage when sending your car off for repairs. Learn a little bit about your car so you will know about the type of repairs you should be getting.