Issues revolving around Consumer Law are most commonly in these forms: refund rights; unfair contract terms; public transport fines; overcharging for or defective services and goods; insurance; misleading selling practices; disputes over vehicle purchases, debt collection, credit, banking and billing. Essentially, this law ensures the enforcement of the end-users’ rights. This law assures the consumers that they have the same set of rights as with service providers and manufacturers. If you have any concerns related to Consumer Law that need to be addressed, here are some tips on how to get legal advice about them:
1. Get familiar. The first step is to familiarize yourself with the law firms in your area. Initially, you might want to get information from your immediate personal connections for their suggestions. You can start with people from family ties. You can also use your professional links. Or you can watch reality television shows that feature actual cases on Consumer Law and the lawyers dealing with these cases. If not, you can use the Internet to browse for law firms that are available for consultation 24/7. There are also Consumer Law books that could come in handy for you.
Some law centers actually provide informative brochures on the most common Consumer Law problems. These can either be available at their offices or can be downloaded from the Internet. These “fact sheets” can be used as materials from which you can get advice on how to approach your case.
2. Approach the right one. Nowadays, there are lots of community law firms funded by different organizations. These community firms’ advocacy focuses on representing the disadvantaged and vulnerable consumers. They practice consumer education by providing free legal advice and consultation. And they could be contacted in person, through writing, via facsimile or phone call. This free legal advice on consumer rights or customer law is also offered even by private firms.
Some private firms extend free case evaluations before suggesting lawyers. This can be mutually beneficial for both the law firm and you, the client. Trying to find and hire a lawyer can be intimidating, but through these free assessments, the company can show you how good they are. You will not have to worry where and how to hire the right lawyer, since they can refer you to one from the company’s roster.
With all the choices you have to make, selecting the best firm could mean increasing your chances of finding the best lawyer if you will need one. If your case, for example, has to do with a selling malpractice, then it would be best to approach a company that is well known for handling consumer fraud cases. It would also make a dent if the firm has an impressive track record of winning consumer court cases.
Getting legal advice on Consumer Law is really just an arm-stretch away from you. With all the available law centers, community and private law firms out there, the more relatively challenging decision you have to make is choosing the right company or lawyer to work with.