Corrective action is a change that is made in a process to improve existing weaknesses. Corrective action programs are implemented so that a system will be able to meet any number of business demands such as conforming to the rules regarding waste disposal, addressing customer needs or manufacturing of products. There are different corrective actions that are implemented in different areas of a business to be able to address all the weaknesses.
Corrective action programs include process redesigning, product redesigning, improvements in storage or materials and improvements to the business schedule. These are some of the plans that help correct a system. In some cases, more than one plan is used to ensure that the system will improve.
Here are some tips on how to implement a corrective action program:
- Monitor and Evaluate. The first thing you have to do before implementing a corrective action program is to monitor and evaluate the processes, incidents and tests that are happening in the system. Take down notes if necessary. This will help you in formulating the right corrective action program.
- Identify Weaknesses. Determine the weaknesses in the system after monitoring and evaluating. Identify all the problems that may be causing the deficiencies in the program. Consider all your observations to be able to address every issue that has a glitch. Include non-conformance and also the processes that you think can still be improved.
- Develop a Problem Statement. The problem statement should identify the main cause of the weakness. You must also include what the outcome or impact of the weaknesses is. This will help you develop a corrective action program that will improve the quality of the system.
- Corrective Actions. Once you have determined the cause of the problem, it is time to devise an action plan for your corrective action program. You can also ask for input from the concerned departments in the company. In formulating the corrective action program, you can include preventive corrective actions, a quality policy, preventive action and also consider the quality audit. This will improve your plan.
- Approve the Corrective Program. Let an official of the company approve the corrective action program that is going to be implemented. You will also have to state the resources that will be needed for the corrective action program in the report. Make sure that you have a corrective action program to address each of the weaknesses in the system.
- Notice and Implementation. When the corrective action has been approved, you can notify the company of the changes that are going to be made and when it is going to be implemented. Allow a few weeks for the people to adjust to the new process.
- Monitor. When the corrective action program has been implemented, you will have to monitor and evaluate the progress of the system. Make sure that the corrective action program that was implemented improves the company's overall productivity. You can conduct different tests and also give survey forms to the people concerned. This will help you evaluate if the corrective action program you devised works efficiently.
These are the necessary steps in implementing a corrective action plan. If the corrective action plan is not successful, you have to go back to the root problem and observe what is causing the weakness in the system. You may not always solve the weaknesses all at once. It may take further experimentation and testing.