Business Etiquette

"Standing up for yourself": kind of a dated term. It's what we now call assertiveness. But I still kind of like "standing up for yourself"; this phrase creates...

Buying gifts for coworkers can be a tricky business. When should you do it, and how much should you spend? Is it going to be awkward if a colleague buys you a Christmas present...

The use of instant messaging in the workplace is on the rise. Many people, myself included, believe that IM will someday replace email as the main communication tool for companies...

Remember that some holiday functions are BUSINESS events, so act accordingly.

There’s no hocus pocus about handwriting analysis (technically known as graphology). It can get right to the writer’s subconscious. It can confirm what you already thought...

Great meetings don’t happen by accident. They are a result of advance planning that considers the desired outcome of the meeting and the needs of meeting participants.

Great meetings don't happen by accident. They are a result of an effective leader who understands the purpose of the meeting and considers the needs of meeting participants.

Do you need to write a speech for a business or social occasion? Here’s how to do it so it’s not just easier, but more effective and more compelling.

Email is an important method of business communication. Effective emails are easy if you follow these simple steps.

Ever wonder how it is that people who seem perfectly reasonable, intelligent and otherwise considerate somehow never learn to be on time?  It's as if they're in a state of perpetual...