There are many ways to exercise proper etiquette in the workplace. A simple introduction to a new client or a visiting boss from abroad would require a lot of proper etiquette on your part. Some people tend to act recklessly in the workplace. As familiarity sets in within the office and among colleagues, employees tend to disregard professional manners and expected behaviors. Sometimes, these types of workers are the source of headaches for supervisors and managers.
It can also happen that you just let things pass by without going the extra mile. Going the extra mile means that you go out of your way to provide excellent service to clients, you consider other’s ideas and opinions before blurting out judgmental remarks, and you respect other people’s privacy and work space.
How do you observe proper workplace etiquette? Here are basic guidelines to make you look well mannered and professional at all times.
- Do everything you can to please customers. By saying this, we mean that you explore every possible method within your authority to attend to customer’s concerns. Some workers tend to dismiss client’s requirements when they become too much of a hassle. This is despite the fact that there are other means possible to resolve the concern. Do not be this type of worker. You risk a bad name when that client goes to another employee to get what he wants. You are either complained about or bad-mouthed to your boss and other clients. Do not take your job lightly, as you will not remain in it if you do not properly perform your duties.
- Keep personal concerns personal. There are some types of employees who seem to regard the workplace as a place to vent out their emotions when they have overwhelming problems. There are some who cry while on duty and some blabber about personal life matters to clients and/or co-workers. Although it is important to create a personal relationship with clients, you should be the one to listen to their issues, if and only if it concerns related services.
- Dress professionally. If you are required to dress in uniform, make sure that you wear it properly. Some employees pull up their sleeves or fold the ends of the pants just to be comfortable. Uniform means standardized. How can you conform to standards if you alter the proper way of wearing them? If you do not have a uniform, make sure to abide by dress codes. If the company has no dress code, observe the wardrobe of the people in the workplace. Do not wear flipflops, sleeveless shirts, plunging necklines, too much jewelry or the like. If your overall appearance looks sluggish and unprofessional, there is a high probability that you will be regarded as poor, incompetent and unsuccessful.
Each workplace and office setting has its own culture and norms. There are companies that allow their employees to wear casual clothes, while some require an executive look always. Some do not regard arriving on time as too important if output is delivered on time. Some correlate such with evaluation of work performance. Understand the culture of your workplace and requirements of the job. Do not regard your job as just a job. Rather, treat it as an opportunity, as many people would do anything to be in your position.