How To Troubleshoot a GE Ice Maker

The ice maker is a very popular feature added to the newer models of GE refrigerators. Admittedly, this feature is not essential in the proper functioning of the refrigerator unit. However, if you have grown accustomed to using it, you would still feel inconvenienced if it stops working properly. Unfortunately, the ice maker has a tendency to break down. Read this article in order to find out the different reasons that cause the GE refrigerator’s ice maker to malfunction and probable fixes to address each problem.

  • Check if the ice maker has been accidentally switched off. One of the main reasons why the ice makers in GE refrigerators fail to make ice is because it is not turned on. The shutoff arm or switch can be located at the top part of the bin. If you notice that the arm is raised, the ice maker is off.
  • If you notice that the ice bin remains empty even if there is water, check the valve and supply line. Inspect the water line found at the back of the refrigerator. If there are any kinks or deformations, it needs to be replaced. Check also if the water is reaching the water valve. The fill valve could be broken if water reaches the valve but the ice maker still fails to produce ice. If it has been a while since you last replaced the water filter, it could be high time to do so. Additionally, it could help if you try to that out the inlet tube. If this happened to be frozen, water will not flow into the trays. You can use a hairdryer to heat this component, just avoid overheating to prevent melting the tube.
  • If the ice maker produces ice but fails to dispense it, the module might not be advancing. The ice maker needs to signal the heater to warm up the tray in order for the ice cubes to be released. If the control module or thermostat fails to cycle properly, the heater will not get switched on. Check also if the inlet valve for the water is opening correctly. Malfunctioning parts can easily be replaced by the manufacturer.
  • Make sure that the refrigerator and ice maker are level. If you notice any overfills or leaks, the unit might not be placed on a level surface, Check if this is the case using a level tool. If the leak is small, check the water line for any kinks. Should the leak be considerable, you will need to contact the manufacturer because this could be a result of a failure in one of the components.
  • Inspect the lines supplying the trays with water. If the ice cubes that come out of the dispenser are very small, check the water line. A clogged tube may not be able to fill the trays sufficiently. If inadequate amounts of water flow into the tray, clean the water supply tube and the shut-off valve. Check also the water adjustment knob at the side of the ice maker.
  • Wash the interior surfaces of the refrigerator unit to prevent ice from absorbing bad odor or taste. Old food left inside the freezer and the compartments of the refrigerator could actually affect the ice that comes out of the ice maker. If you notice bad odor or taste in the ice, dump out the entire batch and disinfect the entire refrigerator using water mixed with a small amount of vinegar. You can also use a paste made from baking soda and water to wipe the interior surfaces. Rinse the walls and bases thoroughly and wipe it down before replacing the contents and refilling the ice trays.

Remember to unplug your freezer and refrigerator unit if you are going to do anything beyond superficial inspections. If you have followed all the steps and the ice maker still fails to work as you want it to, call the manufacturer and ask a professional to service the malfunctioning unit.


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