Business tips and ideas | How to develop great rapport with anyone in a selling situation. Easing tension levels and developing the relationship is critical in any sale.Discover the 3 magic words that will help you to make friends with anyone.

Video Transcription

Frank Furness Sales & Marketing Tips Hi, this is Frank Furness with Sales and Marketing Tips. We will be bringing you a number of new tips on how to find new business, how to prospect, how to close more sales. Every time you meet somebody for the first time, how do you bring those tension levels down and what do you speak about? Now, most people go in I, I, I, me, me, I am wonderful, our company is great. They don't care who you are or how wonderful you are. All they want to know is what's in it for them. People love to speak about themselves. So here's a little thing you can use every time you meet somebody new. Past, present and future. Just ask those three questions. Hi Mr. Smith, this is a great organization you have got here. How did you get started? Past, and just keep quiet. Let them talk about themselves. The next thing is present. So tell me about your company. How many employees have you got, how many factories have you got? The third one, future. You can pick up more signals than you could ever imagine. So where do you see your organization in three to five years time? Where do you see yourself in three to five years time? What you have done is asked three questions, they have done all the talking and you are getting to pick up tons and tons of buying signals. So remember to use that: past, present and future. Thanks so much for watching the video, and as a little gift, please go to frankfurnessresources.com/downloads, and there are a lot of free e-books, a lot of software, all yours for free, for just watching the video. So remember that again, www.frankfurnessresources.com/downloads.